4 Ways To Reduce Billing Adjustments When Shipping Via Freight Carrier Service

Posted on: 15 July 2020

When you ship via a freight carrier service, you are responsible for measuring and weighing your shipment, and conveying that information to your freight carrier service.

Billing adjustments most occur when their differences are detected between your order information that you sent to the freight carrier and what the freight carrier itself reports when they inspect your shipment. Billing adjustments can also occur when you add on additional services that were not included in your original order.

There are steps you can take to reduce billing adjustments when shipping via freight carrier services.

Way #1: Know What the Pickup & Dropoff Situation Will Be

When you get a shipping quote, that quote is based in part on the location of the shipment. As part of the basic shipping fees, your freight is designed to be picked up from a loading dock and delivered to a loading dock. If you don't have a loading dock, then the freight will be picked up and delivered at the curb.

Make sure you let the carrier know what the pickup and drop-off situation will be from the start. Depending on the pickup and drop-off configuration, it is best to add on the appropriate pickup/delivery service charges from the beginning so that there are no surprises on your bill.

Way #2: Know Your Freight Class

When you are shipping via a freight carrier service, you need to know your freight class. Freight classes are universal and are based on the type of product you are shipping, and how the product is classified.

You can figure out your vehicle by using the National Motor Freight Classification code listing (NMFC). Applying the right NMFC code will help prevent your shipment from getting reclassified, which will result in a price adjustment, either up or down, for your freight package.

Way #3: Know Your Dimensions

It is important to get the dimensions right. You need to know both the weight and the size of your shipment. When it comes to the weight and size, you need to make sure you are weighing and measuring your shipment once all the packaging material and the pallet is added to the shipment.

When it comes to measuring the weight, you are going to want to invest in an industrial freight scale for the most accurate weight measurements. When it comes to measurements, be precise and round-up.

Way #4: Confirm Information

Finally, you are going to want to confirm the information for your shipment with your freight shipping partner. Make sure the measurements, weight, freight class, and location are correct, and if any information is incorrect, fix it before shipping.

Following all four steps above will help you avoid having to deal with any billing adjustments when sending out a freight shipment.